As Twitter looks to reopen its public verification process, it’s adding an individual touch to its denial e-mails.
Currently, when Twitter denies your ask for that desired blue checkmark, it’ll be personal. The social media sites platform announced on Friday plans to give individuals a much more extensive explanation of why they fell short of satisfying its verification requirements instead of simply shooting off generic denial e-mails.
“We’ve heard your comments that we can be extra clear on why an application did not get accepted. Decision e-mails will certainly now give even more context on why demands don’t satisfy our requirements,” Twitter wrote.
This news follows Twitter relaunched its public verification process in May for the first time since 2017 … and after that promptly hit pause on it once again after being swamped with confirmation demands. All the while, Twitter quietly opened the process to certain companies, brands, wire services, lobbyists, and various other accounts that it’s deemed worthy of a blue checkmark.
Twitter claimed Friday that it’s gradually been rolling out public gain access to keep from overwhelming its group, and the option to use will soon be offered to all individuals. With this in mind, it’s working to make the entire procedure clearer, such as by including added context to rejection e-mails.
” [We] recognize that generic denial e-mails were irritating and also complicated for folks, so getting extra details into the e-mails regarding verification decisions has been a top concern for our team,” claimed Twitter product lead of verification B Byrne.
Twitter also claimed it prepares to add even more explicit standards within the application and will continue to integrate responses about how to make the verification process much more user-friendly.
“Persistence isn’t part of the criteria. However, we appreciate your own,” Twitter created.